Reference

Terms That Cover Your Account on bajiko

These terms set out what you agree to when you open and use a bajiko account. Access and eligibility depend on your local law and the region you are in — if online gaming is not permitted where you are, these terms do not…

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personTerms subject to change
bajiko Terms That Cover Your Account on bajiko
HOW WE HANDLE ACCOUNTS

Account Security and Data Under These Terms

Under these terms, we hold certain obligations around how your account data is stored and used. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected with OTP verification at login. We never store your bKash, Nagad, or Rocket PIN — those stay inside your wallet app and are never shared with us during any transaction.

Data Retention

We keep account and transaction records for as long as required by applicable regulations and for the duration needed to resolve any open dispute you have raised with our support team.

Requesting Changes

To update personal details on your account — name, contact number, linked wallet — submit a request through live chat or email with your account ID. Changes are processed after identity verification.

Cookies and Tracking

We use session cookies to keep your account logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

CONTACT FOR TERMS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team is the right first step. You can reach us through live chat from inside your account, by email, or through the help section on the platform. We aim to respond to terms-related questions within one business day, though complex disputes may take longer.

Live Chat Open your account, go to the help icon, and start a chat. This is the quickest path for questions about account terms, payment rules, or access issues.
Email Support Send your query to our support address listed in the account help section. Include your account ID so we can pull the relevant transaction or terms record promptly.
Help Centre The help section in your account covers common terms questions — account limits, payment conditions, and what happens if a transaction is disputed.

Common Questions About These Terms

These are the questions we see most often when someone reads through the terms for the first time. If yours is not here, live chat is the fastest way to get a specific answer.

These terms apply to anyone who opens a bajiko account. You confirm by registering that you meet the age and eligibility requirements in your jurisdiction and that local law permits access.

We can update the terms at any time. When a material change is made, we will notify you through the platform. Using your account after that notice means you have accepted the updated terms.

A breach of these terms can result in account suspension or closure. Any funds in your account at the time will be handled in line with our withdrawal policy and applicable regulations.

If a bKash, Nagad, or Rocket transaction does not reflect correctly in your account, contact support with the transaction reference. We check our records against wallet logs and respond within the timeframe stated in the help centre.

Our terms cover your bajiko account only. Your bKash, Nagad, or Rocket wallet is governed by that provider's own terms. We process the payment on our end; the wallet side is between you and your provider.

You can request account closure through live chat or email. We will process any eligible withdrawal before closing. Closure does not delete transaction records, which we retain as required by applicable rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.