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How bajiko Handles Your Personal Information

This page explains what data bajiko collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our lobby.

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bajiko How bajiko Handles Your Personal Information
SECURITY AND RETENTION

How We Protect What You Share

Data handling at bajiko is built around four practical commitments: encrypted storage, limited retention, clear access rights, and a real contact path. These are not abstract policies — they shape how your account actually works day to day.

Encrypted Connections

All data between your device and our platform travels over SSL. This covers login, deposits via bKash or Nagad, and any form submission on the site.

Retention Limits

We keep your data only as long as your account is active or as required by applicable rules. When an account is closed, we follow a defined deletion schedule rather than holding data indefinitely.

Your Access Rights

You can request a copy of the data we hold on you, ask us to correct inaccuracies, or request deletion where permitted by applicable law. Contact support with your registered details to start that process.

No Third-Party Sale

Your personal data — name, contact number, wallet details — is never sold or rented to advertisers. It is shared with payment processors like Rocket only to complete your transaction.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review, update, or delete the data we hold on you, get in touch through any of the channels below. Our support team handles data requests alongside general account help — include your registered email and the nature of your request so we can locate your record quickly.

Team online

Live Chat

Open the chat window from any page in the lobby. Mention it is a data or privacy request and our team will route it to the right place.

Email Support

Send your request to our support address with your registered email in the subject line. We aim to respond within a reasonable window on business days.

Account Settings

Some data — like your contact number or linked wallet — can be updated directly from your account settings page without needing to contact support.

Privacy Questions We Get Asked

These are the questions we hear most often about how your data is handled. If yours is not here, reach out via live chat or email.

We collect your name, email, phone number, and the wallet you use — bKash, Nagad, or Rocket. We also collect device and session data automatically when you log in or browse the lobby.

We store enough transaction data to reconcile your deposits and withdrawals. Full wallet credentials stay within bKash, Nagad, or Rocket's own systems and are not held on our end.

Yes. Contact our support team with your registered email and a deletion request. We will process it in line with applicable rules — some data may need to be retained for a defined period under those rules.

Only with payment processors needed to complete your transactions, and with service providers who help us run the platform. We do not sell or rent your data to advertisers or unrelated third parties.

Log into your account and go to account settings. You can update your phone number there directly. For wallet changes — switching between bKash, Nagad, and Rocket — contact support to verify the update.

Reach us via live chat or email support. Include your registered email and describe the concern. We treat data complaints seriously and will respond with what we found and what steps we took.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.