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How bajiko Handles Your Rights and Account

Using bajiko means agreeing to how we run accounts, handle your data, and process payments through bKash, Nagad, and Rocket. Access and eligibility depend on your local law and the regions we currently serve — read these terms before you open an account.

Account Terms ApplyLocal Law Governs AccessbKash, Nagad, Rocket CoveredData Handled Responsibly
bajiko How bajiko Handles Your Rights and Account
DATA AND SECURITY

How We Protect Your Account and Personal Data

Your bajiko account is tied to the mobile number you register, and we use OTP verification on login and on any change to your payment details — including updates to your bKash, Nagad, or Rocket number. We do not store your mobile wallet PINs at any point. Account data is retained for as long as your account is active and for a period after closure as required for financial record-keeping. You can request a copy of the personal data we hold, ask us to correct inaccurate details, or ask us to close your account by contacting support.

OTP Login Verification

Every login and payment-detail change triggers an OTP sent to your registered mobile number. This applies whether you access via mobile browser or the web app.

No PIN Storage

We never store your bKash, Nagad, or Rocket PIN. Payment authentication happens inside your wallet app, not on our servers.

Data Request Rights

You can request a copy of your account data or ask for corrections at any time by contacting support. We handle data requests within the timeframe local rules require.

Cookie Usage

Session cookies keep your lobby state and payment flow intact. We do not use tracking cookies that follow you outside the bajiko platform.

POLICY CONTACT

How to Reach Us About Legal or Account Questions

If you have a question about these terms, want to request your account data, or need to report an issue with a payment through bKash, Nagad, or Rocket, our support team handles it directly. You can reach us any time through the channels below — account-related queries get priority routing so policy questions don't sit in a general queue.

Live Chat Open the chat widget from any page in your account. Policy and payment questions are handled by the same team — no separate legal queue.
Email Support Send detailed queries, data requests, or account disputes to our support address. We aim to respond within one business day for policy matters.
Account Settings Many account changes — registered mobile number, payment method, personal details — can be handled directly in settings without contacting support.

Your Questions About Terms and Account Rights

These are the questions we hear most about how our terms work in practice — covering account access, data, payments, and what to do if something goes wrong.

Access depends on your local law and the regions bajiko currently serves. It is your responsibility to check whether online gaming is permitted where you are before opening an account.

Yes. Contact our support team by email or live chat and ask for a data access request. We will send you the account and transaction data we hold within the required timeframe.

We retain financial records for a period after closure as required for payment compliance. Other personal data is deleted or anonymised once the retention period ends.

Go to account settings, find the payment details section, and enter your new number. An OTP will be sent to your current registered number to confirm the change before it takes effect.

Contact support via live chat and share the transaction reference from your wallet app. Our team checks the confirmation on our end and resolves unmatched deposits manually.

We post updates to these terms on this page before they take effect. Continued use of your account after the posted date means you accept the updated version. We recommend checking this page periodically.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.